Earlier, outsourcing relations were based on give-and-take where businesses would buy services of IT outsourcing companies. Now, the role of these outsourcing companies has gradually shifted. They are no longer simple manual laborers offering software development services. They are more involved in software architecture and bigger decisions. These companies are now playing a crucial role in different aspects of the project’s decision making including MVP, features, monetization channel, launch, etc.
- Infosys is a popular service provider that mainly offers digital business solutions.
- One of the benefits of using Magento as your shopping cart platform is Acelerar can also offer you end-to-end support with data entry services.
- If you want to recruit your own team, you can choose from a vast talent pool.
- Approximately 64% of offshore outsourced technology functions involve software application development.
Besides that, cities are being developed as new call center hubs in the Philippines. Infrastructure prevents Indian outsourcing companies from doing a work-from-home setup. Logistics setup is complex as most of their employees reside outside the city. Last January 2019, cybercriminals attacked MEGA, one of the biggest cloud storage service providers. The attackers steal over 772 million email addresses and 22 million unique passwords.
Healthcare Bpo Services
In addition to having several branches across India, it has a presence in over 50 countries, including China and Japan. Considering Efficiency, infrastructure, culture, and management would be best when looking for a BPO partner. With the challenges experienced by the above companies that outsource to India, you might wonder whether focusing only on a single outsourcing destination is still intelligent. Besides, you may also not want your business to experience such failures. IBM caught the attention of U.S. labor markets after it moved well-paid jobs to lower-cost countries like India. The company employed 130,000 people in India, while 100,000 people at its American offices.
- Gartner’s Mishra says China-based firms have grown their market share significantly last year, but adds that their salaries are the highest in Asia.
- It’s a process of getting work done by a third-party vendor located in a nearby country with a similar timezone.
- To counter this congestion, the Indian government is offering several programs to encourage outsourcing companies to set up operations in emerging cities like Nasik, Chandigarh, and Ahmedabad.
- The steady growth of the IT industry is clear in the upcoming years as businesses need innovation, agility, and operational flexibility.
- To deal with these issues, companies should sign a non-disclosure agreement with their outsourcing service providers.
- There you have it… your comprehensive guide to outsourcing companies in India.
It has invested over $150 million to expand its technology development enterprise in India. The company had aimed to develop fast solutions and technologies to meet customer demands. This urged Cisco to establish its second-largest research and development facility in Bangalore. The facility has operated with over 1,500 Indian technical professionals. 24-hour monitoring and technical sales and support are some of the services provided.
With this call center outsourcing service, you can streamline the Customer Relationship Management (CRM) process to achieve a high rate of business growth and profitability. There are risks to customers’ information and business project data. Once the data is outsourced, businesses have very little control over it. Therefore, safety and security are critical factors that you must take into consideration when selecting an outsourcing partner. To perform these high-end tasks, there is a need to understand the nature of business and the underlying technology. So, it involves a workforce that has advanced degrees and expertise in specialized areas.
Reason 4: Outsourcing Is Not a New Concept in India
My resource required very little input and seemed to understand my requests very well, despite the geographic and cultural distance. Very satisfied with the outcome, and I’ll use them again when I have another project. Software maker Atlassian, which makes collaboration tools, is similarly keeping its “Team Anywhere” policy and has adopted new ways of evaluating the value of its office space.
How do I ensure data security and confidentiality when outsourcing to India?
So, you must get involved in this process seriously and evaluate their technical skillset before onboarding them to your project. Most companies even cater to replacement requests with no questions asked. You can outsource any business task, function or process to a third-party vendor in India as long as there is a feasibility of data transfer. For the IT industry, the government of India has supportive policies. The Information Technology Act and other IT policies in India empower the growth of the IT industry and make it easy for western companies to collaborate with Indian IT companies.
leading accounts outsourcing companies in India
Most companies rely on them to maintain their website and develop business applications. Speaking of establishments, the country also has a lot of space to build new infrastructures. Foreign investors can use this space to develop their own outsourcing company. On top of that, this country’s property price is more affordable compared to industrialized countries in Europe.
And there are few countries that are better placed to meet the growth in demand than India. It is one of the world’s most populous nations, with well over a billion citizens. And, even when the education system does not cover large parts of the population, that incredible population size means there are few post closing trial balance definition difficulties in finding staff for their centres. For companies that are looking to establish or scale large offshore operations, outsourcing to India is one of the few options that can meet the demands. For over two decades, India has been a preferred outsourcing destination by many western countries.
Thus, no wonder why worldwide technology giants like Google and Microsoft have their research and development (R&D) centers in India. Companies ranging from enterprise-level to young startups are outsourcing to India due to the easy availability of skilled resources. Though onshore outsourcing ensures fewer cultural differences and ease of communication when compared with nearshoring and offshoring, it generally results in high costs and a limited pool of talent.
And in order to get the best talent, companies will need to increase their outsourcing budgets. Businesses have varying talent requirements across any particular project. They might need a full team of developers at one time and just a single person at the other. Moreover, you might need technology experts for performing specific tasks in your project at times. They might need to scale the team up and down as per the project’s requirements. Developing the software in-house could mean hiring new people when required and finding work for them the project does not require them.
Graphic design, content creation, digital marketing – the talent pool here is deep, diverse, and brimming with innovation and startup energy. However, the biggest challenge is to find the right candidates, understanding the cultural differences, and navigating the vast pool of offers in the competitive market. Indian outsourcing can also take some of your time because there are a lot of offers to choose from. When you visit different freelancing sites, you will understand even better how competitive this market is. When outsourcing to India, any web design-related tasks or software development tasks that you are considering will be the lowest in price. Our stringent data security protocols and unwavering commitment to GDPR compliance reflect not just our responsibility but our respect for your business.
